Wasla Contact Centre last week signed a joint venture agreement with Atelka, a Canadian company in the field of telecommunications and contact centre management, to provide business process outsourcing services to their clients and consumers in Egypt, Canada and Saudi Arabia. “By sharing and leveraging on both companies' infrastructures and expertise in the information technology, this agreement will give us a unique competitive advantage” said Mohamed el-Shahawy, CEO for Wasla Contact Centre. “As a result of this agreement, 1200 new job opportunities will be created for Egyptians within the upcoming two years. We have already identified a new location for this joint venture in (the Cairo quarter of) Heliopolis, which will accommodate 500 employees,” added el-Shahawy. “We are pleased with our cooperation with Wasla Contact Centre. This agreement will allow both Atelka and Wasla to penetrate new markets, launch new lines of business and services, while providing greater integration of principles and processes,” commented George Karam, the Managing Director for Atelka. The signing ceremony was attended by Joseph Tadrous, Canadian Embassy Trade Commissioner, Samer Salam, CEO for Paradise Capital, Engineer Ahmed Khairy, the Chairman of Wasla Contact Centre and other executives.