Egyptian pound wavers vs. USD in early trade    SCZONE showcases investment opportunities to eight Japanese companies    Egypt urges Israel to accept Gaza deal amid intensifying fighting    Egypt, ADIB explore strategic partnership in digital healthcare, investment    Egypt's PM meets Tokyo governor, witnesses signing of education agreements    Egypt welcomes international efforts for peace in Ukraine    Al-Sisi, Macron reaffirm strategic partnership, coordinate on Gaza crisis    Egypt's Sisi, France's Macron discuss Gaza ceasefire efforts in phone call    Contact Reports Strong 1H-2025 on Financing, Insurance Gains    Egypt, India's BDR Group in talks to establish biologics, cancer drug facility    AUC graduates first cohort of film industry business certificate    Egypt to tighten waste rules, cut rice straw fees to curb pollution    Indian tourist arrivals to Egypt jump 18.8% in H1-2025: ministry data    Egypt prepares unified stance ahead of COP30 in Brazil    Egypt recovers collection of ancient artefacts from Netherlands    Egypt harvests 315,000 cubic metres of rainwater in Sinai as part of flash flood protection measures    Egypt, Namibia explore closer pharmaceutical cooperation    Fitch Ratings: ASEAN Islamic finance set to surpass $1t by 2026-end    Renowned Egyptian novelist Sonallah Ibrahim dies at 88    Egyptian, Ugandan Presidents open business forum to boost trade    Al-Sisi says any party thinking Egypt will neglect water rights is 'completely mistaken'    Egypt's Sisi warns against unilateral Nile measures, reaffirms Egypt's water security stance    Egypt's Sisi, Uganda's Museveni discuss boosting ties    Egypt, Huawei explore healthcare digital transformation cooperation    Egypt's Sisi, Sudan's Idris discuss strategic ties, stability    Egypt to inaugurate Grand Egyptian Museum on 1 November    Greco-Roman rock-cut tombs unearthed in Egypt's Aswan    Egypt reveals heritage e-training portal    Sisi launches new support initiative for families of war, terrorism victims    Egypt expands e-ticketing to 110 heritage sites, adds self-service kiosks at Saqqara    Palm Hills Squash Open debuts with 48 international stars, $250,000 prize pool    On Sport to broadcast Pan Arab Golf Championship for Juniors and Ladies in Egypt    Golf Festival in Cairo to mark Arab Golf Federation's 50th anniversary    Germany among EU's priciest labour markets – official data    Paris Olympic gold '24 medals hit record value    A minute of silence for Egyptian sports    Russia says it's in sync with US, China, Pakistan on Taliban    It's a bit frustrating to draw at home: Real Madrid keeper after Villarreal game    Shoukry reviews with Guterres Egypt's efforts to achieve SDGs, promote human rights    Sudan says countries must cooperate on vaccines    Johnson & Johnson: Second shot boosts antibodies and protection against COVID-19    Egypt to tax bloggers, YouTubers    Egypt's FM asserts importance of stability in Libya, holding elections as scheduled    We mustn't lose touch: Muller after Bayern win in Bundesliga    Egypt records 36 new deaths from Covid-19, highest since mid June    Egypt sells $3 bln US-dollar dominated eurobonds    Gamal Hanafy's ceramic exhibition at Gezira Arts Centre is a must go    Italian Institute Director Davide Scalmani presents activities of the Cairo Institute for ITALIANA.IT platform    







Thank you for reporting!
This image will be automatically disabled when it gets reported by several people.



Egypt one of the top performers in DHL's books
Published in Daily News Egypt on 18 - 02 - 2010

CAIRO: "The Middle East and North Africa were in much better shape than business in other parts. The decline was much smaller than in Asia, the US or Europe, said Frank Appel, CEO of DHL, at a recent conference in Cairo.
DHL revenues were down during the downturn, but the company managed to gain larger market share, which would give it quite good leverage going forward, said Appel. He declined to give numbers for DHL's performance in 2009, but mentioned that the revenue for last year is a sizeable double digit number.
"Egypt in our numbers was an exception, said Appel, explaining that the country performed better than many countries in the Middle East.
Many company clients continued using the DHL services with the same intensity despite the crisis.
"The textile industry, which was down across a lot of markets, seemed to ride it out in Egypt, said Garry Kemp, managing director of DHL Express for Middle East, North Africa and Turkey.
"The types of businesses that use express services are companies that send samples around the world to generate and develop business, he added.
The financial sector also performed relatively well for DHL. Although business from international banks shrank, Egyptian and African banks held up.
"Logistics is a hidden champion. Not many people talk about logistics because it's much more exciting to talk about the iPhone or cars, but our industry has proven very important to the development of any country, said Appel.
Facilitating trade in and out of customs directly leads to faster growth of GDP, he added.
Recognizing the potential of the Egyptian market, DHL has expanded its services to match local demand. DHL Express recently expanded the domestic network to compliment its international services. Currently, the company has achieved 90 percent coverage of Egypt's territory with services provided in 36 offices by 500 employees.
To match the growing Egyptian pharmaceutical industry, DHL is currently providing special warehouse and shipping environments with temperature control. For the high-tech industry, which has also undergone significant growth, DHL has small and efficient warehouses which plug the shipments directly into the express network.
EasyShop is another service recently introduced to the Egyptian market. It allows customers to order items on the internet from websites like Amazon and Ebay and then to get them shipped via DHL Express to Egypt.
With expanding services in the Middle East, DHL is making the region a priority. "Going forward we will see our major investments exactly in the Middle East, Latin America and Asia, said Appel.
The new Strategy 2015 that DHL recently announced will also influence its operations here.
"In our Strategy 2015, we are talking less about buying or selling companies or doing major re-organizations or restructuring and much more about unlocking the potential we brought together [by] acquiring a lot of companies along the road, said Appel.
He explained that to boost its revenues DHL will rely on simplifying its customers' experience and enhancing employees' motivation to perform better.
"In the services industry you are successful only with highly-motivated people because they want customer satisfaction. That altogether drives your financial success, he said.
Appel shared his predictions that technology will be one of the main drivers of the logistics industry and Asia - one of the biggest consumers. He also pointed out that megacities will be a huge challenge in the next decades.
"Traffic jams and pollution are a big challenge. There is an increasing amount of cities of the size of Cairo and we have to find new answers to that problem, he said.
Another issue gaining more attention across all industries is global warming. Two years ago DHL launched its own green program. "We committed ourselves to reduce our carbon emissions by 2012 by 10 percent and 2020 by 30 percent, Appel said.
"Our industry has now defined a standard to measure carbon emission per product. It is not perfect yet but it is definitely in the right direction, he added.


Clic here to read the story from its source.