MSMEDA signs EGP 300m financing agreement with Reefy    GAFI prioritises Start-Up Support Unit, Investor Dispute Settlement Centre: Heiba    Public enterprises record $1bn in exports, 20% revenue growth in FY 2024/25: Minister    GENNVAX launches largest regional vaccine manufacturing facility with $150m investment    Health Minister Discusses radiology upgrade with Curagita, ACH    EGX closes mostly in red on 16 Dec.    Egypt launches Gennvax pharmaceutical factory in SCZONE    Sanofi introduces new multiple myeloma treatment to Egyptian market    Central Bank of Egypt, Medical Emergencies, Genetic and Rare Diseases Fund renew deal for 3 years    Oil prices fall on Tuesday    Egypt, Saudi FMs discuss Gaza, Sudan and preparations for Supreme Coordination Council    As Kyiv weighs neutrality, Kremlin eyes a 'cornerstone' for peace while Europe warns of trap    'Friends become enemies': Trump's new strategy fractures European unity    Egypt's SPNEX Satellite successfully enters orbit    Egypt unveils restored colossal statues of King Amenhotep III at Luxor mortuary temple    Egyptian Golf Federation appoints Stuart Clayton as technical director    4th Egyptian Women Summit kicks off with focus on STEM, AI    Egypt's PM reviews major healthcare expansion plan with Nile Medical City    UNESCO adds Egyptian Koshari to intangible cultural heritage list    UNESCO adds Egypt's national dish Koshary to intangible cultural heritage list    Egypt calls for inclusive Nile Basin dialogue, warns against 'hostile rhetoric'    Egypt recovers two ancient artefacts from Belgium    Egypt, Saudi nuclear authorities sign MoU to boost cooperation on nuclear safety    Giza master plan targets major hotel expansion to match Grand Egyptian Museum launch    Australia returns 17 rare ancient Egyptian artefacts    China invites Egypt to join African duty-free export scheme    Egypt calls for stronger Africa-Europe partnership at Luanda summit    Egypt begins 2nd round of parliamentary elections with 34.6m eligible voters    Egypt warns of erratic Ethiopian dam operations after sharp swings in Blue Nile flows    Egypt scraps parliamentary election results in 19 districts over violations    Egypt golf team reclaims Arab standing with silver; Omar Hisham Talaat congratulates team    Egypt launches Red Sea Open to boost tourism, international profile    Sisi expands national support fund to include diplomats who died on duty    Egypt's PM reviews efforts to remove Nile River encroachments    Egypt resolves dispute between top African sports bodies ahead of 2027 African Games    Germany among EU's priciest labour markets – official data    Russia says it's in sync with US, China, Pakistan on Taliban    It's a bit frustrating to draw at home: Real Madrid keeper after Villarreal game    Shoukry reviews with Guterres Egypt's efforts to achieve SDGs, promote human rights    Sudan says countries must cooperate on vaccines    Johnson & Johnson: Second shot boosts antibodies and protection against COVID-19    Egypt to tax bloggers, YouTubers    Egypt's FM asserts importance of stability in Libya, holding elections as scheduled    We mustn't lose touch: Muller after Bayern win in Bundesliga    Egypt records 36 new deaths from Covid-19, highest since mid June    Egypt sells $3 bln US-dollar dominated eurobonds    Gamal Hanafy's ceramic exhibition at Gezira Arts Centre is a must go    Italian Institute Director Davide Scalmani presents activities of the Cairo Institute for ITALIANA.IT platform    







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Red Hat executive appointed to TSIA board in UAE
Bikya Masr Published in Bikya Masr on 27 - 02 - 2012

DUBAI: Red Hat, Inc., the world's leading provider of open source solutions, today announced that Marco Bill-Peter, Red Hat's vice president of Global Support Services, has been appointed as a member of the Technology Services Industry Association (TSIA) Support Services Advisory Board, joining executives from some of the industry's top technology companies – including Dell, LinkedIn, NetApp, Salesforce.com, Xerox and Yahoo! – on the board.
With one dozen members from leading organizations in the technology services industry, TSIA's Support Services Industry Board works to strengthen the support services discipline within the technology services industry, improve the operating and financial results of support services organizations and enhance support services careers by defining important industry issues, trends and opportunities. The TSIA Support Services Advisory Board advises TSIA executive management on how best to deliver support services solutions to TSIA members through programs, research, communities and events.
Bill-Peter's addition to TSIA's Support Services Industry Board recognizes Red Hat's world-class, award-winning Global Support Services team. Red Hat's subscription model provides customers with the latest open source technology, improved features, security updates and software and hardware certifications.
It also includes access to unique knowledge and technical expertise from Red Hat's Global Support Services and engineering teams. Via its global customer portal, Red Hat customers can access product knowledge such as document and video content, product downloads, case management, security updates, subscription management and proactive planning tools such as uses cases and solutions.
“Red Hat prides itself on developing and delivering innovative services and support as we seek to provide the industry's best customer experience,” Bill-Peter explained.
“Our Global Support Services team plays a key role in helping our subscription customers to adopt best practices, and collaborating with them to achieve success. My appointment to TSIA's board is an honor, and an acknowledgment of Red Hat's commitment to service excellence.”
“We are pleased to welcome Red Hat's Marco Bill-Peter to our esteemed group of Support Services Advisory Board members,” said J.B. Wood, president and CEO of TSIA.
“The board works to strengthen the support services discipline within the technology services industry, and we anticipate Marco's contribution to be significant as we work toward achieving our objectives. These are both exciting and challenging times in the technology services industry, and we look forward to the thought leadership that Marco will bring to the Board.”
BM
ShortURL: http://goo.gl/IC0ZX
Tags: Dubai, Red Hat, TSIA, UAE
Section: Tech, United Arab Emirates

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