Leading global systems integrator and business transformation consulting organization Tech Mahindra announced that Nigeria would be its headquarters for its Business Process Outsourcing operations for the African continent. The company, known for its expertise on the communications industry, hopes that by establishing an office in Nigeria, it can begin to develop and spread through the continent. Tech Mahindra's President of Corporate Affairs and Business Services Group Sujit Baksi said in a press statement that it plans to scale up its African operations after two years of Nigerian operations. He added that over the last two years, the firm has partnered leading telecom operators in Nigeria, like MTN and Multilinks and also recently won the prestigious Bharti Airtel Africa deal for setting up Airtel's BPO operations in seven countries. Baksi said “we are extremely excited to be a part of the growing market of Africa. We have already helped our customers in Africa reduce their operating costs and generate new revenue streams. Tech Mahindra has recruited over thousand local employees in Nigeria and it is our strategy to nurture local talent for effectively executing our BPO operations.” BM
