The Commercial International Bank–Egypt (CIB) has launched a comprehensive and innovative training programme to coincide with Global Fraud Awareness Week. The initiative aims to strengthen a culture of integrity and transparency and adopt top international standards in combating financial crime, reflecting the bank's commitment to enhancing financial awareness and protecting its customers and employees from fraud-related risks. Developed by the Bank's Fraud Prevention Department in cooperation with the Human Resources Department, the programme features a series of short, intensive episodes titled "Discover Fraud". The content highlights the latest types of fraud emerging in the banking market, explaining how to identify and mitigate such attempts and outlining the official reporting channels within the bank. The programme targets all divisions, particularly those dealing directly with customers, with the aim of improving employee efficiency and strengthening their banking awareness. It also seeks to equip frontline staff with the knowledge needed to transfer awareness to customers in a simplified manner, promoting safe use of electronic channels and digital banking services. The initiative forms part of CIB's broader year-round training system designed to foster institutional awareness and bolster employees' ability to tackle various forms of financial fraud. Through continuous training sessions and interactive workshops, the Bank works to build employees' skills in risk analysis, early detection of fraud indicators, and effective response in line with global best practices. CIB places strong emphasis on cultivating a preventive culture rooted in vigilance and individual responsibility, recognising that every employee plays a vital role in the Bank's defence system that protects customers and supports community security. The new programme will be followed by practical workshops and applied seminars combining theoretical insight with real-world case studies. These sessions will encourage participants to share experiences, discuss challenges, and propose innovative solutions within an interactive learning environment. CIB's senior management closely monitors the implementation of these training initiatives to ensure they achieve their objectives, continuously assessing outcomes to align them with the evolving dynamics of the banking sector. This approach reinforces the principle that fraud prevention is not limited to a single division, but rather a shared responsibility embedded across all levels of the organisation. Walid Fawzi, Chief Risk Officer at CIB, said: "At CIB, we view fraud prevention as a fundamental pillar of the sustainability of our operations, not merely a set of precautionary measures or occasional training courses. Combating financial crime requires deep institutional awareness at every level, with each employee forming the first line of defence in protecting the bank and its customers." He added: "Investing in staff training is not just a professional duty; it is an investment in the culture of trust and responsibility that has defined the bank since its establishment. We are committed to transforming awareness into daily behaviour that reflects continuous vigilance. This programme embodies our belief that fraud prevention is a shared responsibility, combining modern technologies with a well-trained workforce to ensure a safe and sustainable banking experience for all." In parallel, CIB is launching a broad public awareness and advertising campaign across its official social-media platforms to educate customers about cyber-fraud risks and provide practical tips for safeguarding their banking information and using digital channels safely. The campaign underscores the bank's commitment to raising awareness across society and promoting digital vigilance to protect customers from fraud attempts. This initiative forms part of CIB's wider institutional strategy to cultivate a resilient and responsible working environment, support national and global efforts to combat financial fraud, and safeguard the integrity of the banking system. It also reflects the bank's commitment to reinforcing integrity, transparency, and strong corporate governance, placing customer security and the protection of their funds at the heart of its priorities.
